Frequently Asked Questions
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Everything You Need to Know
Find quick answers regarding our Krabi tour packages, booking procedures, boat equipment, safety measures, and cancellation policies.
Our island tour packages generally include hotel round-trip transfers (Ao Nang & Krabi Town areas), experienced English-speaking licensed guide, snorkeling equipment (mask & snorkel), life jacket, picnic lunch on the beach, seasonal fresh fruits, drinking water, and accident travel insurance.
National park fees may vary depending on the destination (e.g. Phi Phi Islands, Hong Island). Please check the specific tour details on each program page to see whether park fees are included or payable in cash directly to the national park officers upon arrival.
We recommend bringing swimwear, beach towel, reef-safe sunscreen, sunglasses, hat, waterproof dry bag for phones/cameras, comfortable beach footwear, and some cash for souvenirs or additional national park fees.
For safety reasons, speedboat tours are not recommended for pregnant women, infants under 1 year of age, or travelers with severe back/heart conditions. Please consult with our team beforehand so we can recommend safe and comfortable alternatives such as scenic longtail boats.
Your safety is our utmost priority. In the rare event of heavy rain or high waves, the harbor master may issue a sailing warning. If a tour is canceled due to severe weather, you will be offered the option to reschedule for another day or receive a full refund.
Yes! We happily accommodate vegetarian, vegan, halal, and food allergy requirements. Please specify your dietary preferences when making your booking or contact our reservation team in advance.
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